Zinc

What is Zinc?

Zinc helps businesses deploy AI voice and chat agents that handle customer support, qualify leads, and respond around the clock. It connects to your data, APIs, and tools so agents can give real answers, take actions, and stay up to date in real time. Teams can set success metrics, build custom workflows, and let humans jump in whenever needed. It also includes analytics, reporting, after-hours handling, and a web widget for text or voice support. The goal is to make customer operations faster, smarter, and easier to manage without losing the human touch.

Key features

• Deploy voice and chat agents for 24/7 support.
• Import data from spreadsheets, CRMs, ERPs, and more.
• Connect APIs to check inventory or process payments.
• Recognize returning customers and personalize replies instantly.
• Hand conversations to humans via text or voice.
• Track custom metrics with dashboards and analytics.