What is Sage?
Sage is an AI agent platform for e-commerce and enterprise commerce. It goes beyond chat by taking real actions like handling returns, tracking orders, closing tickets, issuing refunds, and updating systems directly. It works across Shopify, BigCommerce, Salesforce, Magento, WooCommerce, WhatsApp, Instagram, Slack, Microsoft Teams, and more. Sage keeps context across channels, remembers customer preferences, understands images and voice, speaks multiple languages, and follows brand and compliance rules before replying. It is built to help teams reduce support load, improve conversions, and create more revenue from everyday conversations.
Key features
- Executes workflows and updates connected systems directly.
- Keeps full conversation context across every channel.
- Remembers user preferences and past interactions over time.
- Understands screenshots, voice notes, and many languages.
- Applies brand and compliance guardrails before every response.
- Suggests upgrades and cross-sells to increase revenue.
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Yashwanth M
