What is Pulastya AI?
Pulastya AI helps businesses handle inbound and outbound phone calls with AI voice agents. It can answer incoming calls, place outbound calls, and speak in a natural voice using your chosen provider. You can train it with PDFs, FAQs, policies, and service guides, then set its role, tone, and behavior with prompt templates. The workspace lets you test calls from your browser, read live transcripts, review summaries and sentiment, and transfer calls to a human when needed. It also logs every call so your team can track what happened and follow up fast.
Key features
- Answers incoming calls with a natural-sounding AI voice.
- Makes outbound business calls from your configured number.
- Learns from uploaded PDFs, FAQs, and service guides.
- Uses prompt templates to match your business tone.
- Shows transcripts, summaries, intent, and sentiment for every call.
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