Operator Arc

What is Operator Arc?

Operator Arc is an AI front desk made for appointment-based businesses, especially salons. It answers missed calls, books appointments, handles rescheduling and cancellations, sends SMS follow-ups, and helps recover no-shows. It also supports Google review requests, human handoff, call summaries, and transcript visibility. The setup flow lets businesses add services, prices, hours, policies, calendar rules, and phone forwarding without replacing their POS. It is built for nail salons, hair salons, med spas, and other local service teams that need smarter call handling and scheduling.

Key features

• Answers every inbound call, including after-hours calls.
• Books appointments using real calendar availability.
• Sends SMS reminders and missed-call follow-ups.
• Recovers no-shows with automated follow-up messages.
• Collects Google reviews after completed appointments.
• Supports human handoff and detailed call transcripts.