Mercury.ai

What is Mercury.ai?

Mercury.ai is a German conversational-AI platform that helps companies automate customer and employee communication. It offers ready-to-use templates and scalable chatbots for HR, product advice, sales, and service — all hosted in Germany to meet GDPR requirements. The platform is no-code for business teams, connects to your systems, and uses only curated content to give reliable, precise answers. Extras include voice handling, conversation analytics, and Mercury Intelligence for insights and process improvements. It’s built for enterprises that want secure, personalized, and always-on conversations without vendor lock-in.

Key features

• No-code platform lets business teams build chatbots without developers.
• Hosted entirely in Germany to ensure full GDPR-compliant data control.
• Uses curated content to deliver precise answers and avoid hallucinations.
• Prebuilt templates cover HR, product search, sales, and customer service.
• Integrates with CRM and other systems through simple, secure integrations.
• Provides analytics and Mercury Intelligence for insights and continuous improvement.