Fork Time

What is Fork Time?

Fork Time is an AI front of house system made for restaurants. It answers calls, emails, SMS, WhatsApp messages, and web chats, then helps take bookings, manage deposits, handle cancellations, and support walk-ins. It also keeps guest records in one place, so staff can see details like visit history, preferences, and special occasions before the party arrives. The product is built to reduce missed calls, recover lost bookings, and keep the floor moving during busy service. Restaurants can use it to manage reservations, waitlists, table seating, and phone orders, while keeping guest data under their own control. It works like a full front of house layer that sits across the channels guests already use.

Key features

• Answers calls, messages, and enquiries across all channels.
• Combines guest conversations into one live inbox.
• Uses risk-based deposits to reduce no-shows.
• Helps seat walk-ins with smart table suggestions.
• Stores guest history, preferences, and visit details.
• Supports bookings through compatible AI assistants.