Coval

What is Coval?

Coval offers simulation and evaluation capabilities for voice and chat agents, allowing you to test and refine your AI agents. It provides AI-powered simulations to automatically generate and test thousands of scenarios, ensuring comprehensive performance evaluations. Coval's workflow metrics offer observability into your system, helping you to understand the paths your agents are taking and uncover performance root causes. With easy configuration steps, you can add customer transcripts or describe user intents, and analyze performance to optimize your AI agents.

Key features

• Simulate thousands of scenarios from test cases easily.
• Generate test cases by chatting with your AI agent.
• Call your AI agent via voice for interaction testing.
• Comprehensive evaluation of agent interactions provided.
• Perform evaluations on any transcript with custom metrics.
• Workflow metrics offer observability into your system.