Converge

What is Converge?

Converge brings all your customer messages into one place so your team can reply faster and stay organized. It pulls in channels like WhatsApp, Telegram, Messenger, Discord, Zalo, Instagram, Gmail, and your website widget into a single inbox. You can assign conversations, leave private notes, use quick replies, and manage leads without jumping between tools. It also includes built-in translation, AI reply suggestions, auto-routing, and widget analytics. The chat widget is easy to embed on a website and can be customized to match your brand. Converge is built for support teams, agencies, SaaS, e-commerce, and other businesses that want simple omnichannel customer communication with flat pricing and no per-seat fees.

Key features

• Unified inbox for WhatsApp, Telegram, Messenger, and more.
• AI reply suggestions and real-time translation built in.
• Auto-routing assigns conversations to the right team member.
• Team chat and private notes keep collaboration in sync.
• Website chat widget installs quickly with simple customization.
• Lead tracking and analytics help convert and measure conversations.