What is CallFlow?
CallFlow is an enterprise PBX and call forwarding platform for businesses that need to route, monitor, and bill inbound calls with confidence. It lets teams buy toll-free and local numbers, set up smart routing campaigns, and watch live call traffic from one dashboard. The platform uses weighted routing, call limits, priority tiers, and multi-provider failover to keep calls moving smoothly. It also includes real-time analytics, itemized usage billing, call recording, and role-based access controls. Built for inbound call centers, performance marketing teams, and operations-heavy businesses, CallFlow helps reduce missed calls, improve visibility, and keep costs under control.
Key features
- Routes calls with weighted, capacity-aware logic.
- Buys and provisions toll-free and local numbers instantly.
- Tracks live calls, duration, targets, and costs.
- Shows itemized billing with real-time usage updates.
- Supports multi-user portals with access controls.
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