HoverBot

What is HoverBot?

HoverBot is a comprehensive AI chatbot management platform designed to help small and medium-sized businesses build, deploy, and manage conversational AI assistants without writing a single line of code. It enables organizations to create chatbots that can answer questions based on their own data—whether from uploaded files, URLs, or manually entered content—using retrieval-augmented generation (RAG) to ensure responses are accurate and contextually relevant. With HoverBot, businesses can easily configure and customize their chatbot's appearance, tone, and behavior to match their brand. The platform supports deployment across multiple channels, including websites, messaging apps, and internal tools, ensuring a consistent support experience wherever customers interact. Built-in lead generation capabilities help capture user intent and contact details, converting conversations into actionable sales opportunities. Privacy and compliance are central to HoverBot’s design. The platform includes advanced features such as PII masking, audit logs, and human fallback options to meet the needs of regulated industries like healthcare and finance. Each chatbot instance operates in a multi-tenant, fully isolated environment, providing secure and scalable support for multiple clients or departments within a business. HoverBot also includes conversation analytics, session monitoring, and unseeded question tracking to help businesses continuously improve bot performance. Whether used for customer support, product guidance, internal knowledge access, or lead qualification, HoverBot offers a powerful yet accessible solution for modern AI-driven communication.

Key features

• No-code chatbot builder
• RAG-based knowledge integration
• Custom branding and styling
• Lead generation assistant
• PII masking and compliance tools
• Real-time analytics and monitoring