What is Helploom?
Helploom is a lightweight, affordable customer support tool made for solo founders and small teams. It adds a fast live chat widget to your site, captures leads, and keeps conversations organized in a shared inbox. Setup is a tiny copy-paste script and there’s an API to identify users. Plans include a free tier, AI Assist credits, and human-first priority support from the founder. Everything is designed to stay simple, useful, and budget-friendly so you can build direct relationships with customers without the bloat or high cost of enterprise tools.
Key features
- Add live chat to your website and start conversations instantly.
- Handle all conversations in one shared inbox with teammates.
- Follow up by email when visitors leave without responding.
- Collect name and email upfront to capture leads reliably.
- Set up in under a minute with a tiny copy-paste script.
- Use the API to identify logged-in users and personalize messages.
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