What is Gruvi?
We're ending bad chatbots. Gruvi is customer support software built for teams who need a simple, fast support inbox without days of configuration. With insights, alerts & AI that just works. Gruvi brings you a unified inbox, (chat, socials, and emails) with bundled access to Chloe, our AI agent that handles up to 80% of queries, learns from your website, PDF policies or anything else you provide. Unlike other platforms, Gruvi provides tailored replies based on our human empathy engine - looking back at your customers' history and providing them joined up replies that don't drive them away. We offer unlimited human seats on every plan. Get started with Gruvi in 5 minutes, for customer support that feels human.
Key features
- Multichannel helpdesk
- Ticketing, support management
- AI Chatbot from Knowledgebase & PDFs
- Automated actions
- Human sentiment monitoring
Category
Website
