ChurnNote

What is ChurnNote?

ChurnNote helps SaaS founders turn cancellations into feedback, recovery, and win-backs. It connects to Stripe or Lemon Squeezy, detects cancellations, and sends a plain-text email that feels personal instead of salesy. When customers reply, ChurnNote groups the reasons automatically, such as pricing, missing features, switching tools, not using the product, or bad experience. This helps founders spot churn patterns and decide what to fix next. When you ship a change, launch a new plan, or solve the issue a customer mentioned, ChurnNote helps draft a tailored win-back email for the right customers. It also includes failed payment recovery with a short email sequence. ChurnNote is built for small SaaS teams that want a simple way to understand churn, collect honest feedback, recover failed payments, and bring customers back without surveys or complicated dashboards.

Key features

• Detects cancellations from Stripe or Lemon Squeezy.
• Sends plain-text exit emails that feel personal, not salesy.
• Groups replies into clear churn reason categories.
• Queues win-back follow-ups when something changes.
• Includes failed payment recovery with a short sequence.
• Shows churn reasons, LTV, and recoverable revenue.